Shaun Rosen, Executive Chairman, 3Q
The retail industry is one of the fastest growing domains with exploding revenues plus increasing consumer base. There is a wave of massive technological disruption that is sweeping across the segment. These disruptions are driven by the pressures that the industry is dealing with, such as customer base growth, evolving payment ecosystem, a meteoric rise in online shopping tendencies and the constant danger of being the target of the next high-profile security breach. Retail management companies are continuously evolving to address these concerns. A firm named Island Pacific is inching its way to the top of the ladder providing retail merchandising and store operations software solutions—helping retail customers to augment their business. Headquartered in Santa Ana, CA, Island Pacific is constantly innovating to meet an ever-more mobile and demanding consumer’s expectations.
Island Pacific was acquired by 3Q Holdings in 2007, but its DNA of serving customers efficiently and helping businesses grow remains intact. Spreading its wings to retailers across the U.S., UK, Australia, New Zealand and Asia, over the years, the firm has developed a reputation for consistently delivering high quality, reliable solutions. Island Pacific has built a team that is highly skilled at developing, implementing and integrating retail technology solutions and professional services to its customers across the retail sector. SmartSuite, the firm’s flagship solution helps retailers to achieve their financial goals and helps them strategize for the disruptions. SmartSuite’s strong forecasting, merchandise and assortment planning, allocation, event planning, replenishment, and merchandising solutions allow retailers to drive sales and profitability across various channels without compromising on customer experience.
“A right solution should be easy to implement but simultaneously enable customers to adapt to transition and stimulating growth,” says Shaun Rosen, chairman of 3Q Holding. He perceives the multichannel retailing industry as the future of retail with unprecedented turnover of revenues and consumer base growth. He says, “Our acquisition of Intelligent Retail is an excellent opportunity to provide our customers and partners with the assurance that we will continue to respond to their needs and at the same time continue to deliver industry-leading retail solutions which drive a compelling customer experience.” Intelligent Retail was among the first few companies to design a multichannel retail solution specifically around the needs of the multichannel independent retailers encompassing in-store PoS systems, ecommerce, mail order, telephone orders, as well as online marketplaces. Island Pacific’s model of providing a global view of sales, stock, and real-time activity tracking is being adopted by its clients. To address the growing trend of customers who are willing to spend on cloud based business, Island Pacific provides private cloud service with 24*7 supports.
Our acquisition of Intelligent Retail is an excellent opportunity to provide our customers and partners with the assurance that we will continue to respond to their needs
Retailers are queuing up to have an online presence to augment their growth trajectory; Island Pacific provides them the platform to achieve it. In the case of Perfume Shop, one of the largest “fragrance only” retailers in UK, Island Pacific directly provided them with a solution for the management of stock and view of stock across all channels including retail, web, and wholesale.
Today, Island Pacific is focusing on diversifying its solutions to accommodate the trends and disruption that will occur in the years to come. Island Pacific is concocting scalable, flexible and affordable solutions for retailers around the world dealing with the increasing pressure which could hinder their growth.